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Remote Services

In-House Help Desk & Remote Support

Remote access support for dispensing, compliance monitoring and point-of-sale systems, from a team that knows your equipment.

Our In-House Help Desk

Remote Support That Lowers Your Cost of Service

Our in-house help desk offers remote access service for dispensing, compliance monitoring and point-of-sale systems.

With phone support, dial-up support, remote training and equipment support contracts, we work with you to help reduce the cost of service.

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Remote Support

What We Support

Systems

  • Dispensing equipment
  • Compliance monitoring
  • Point-of-sale systems

Support Options

  • Phone support
  • Dial-up support
  • Remote training
  • Equipment support contracts

Always Learning

Training Keeps Us Current

We train customers in-house on products such as OPW FMS, and we teach the technician certification class for the Verifone point-of-sale product line. That work keeps SwanSYS on top of what's new and what's happening in the petroleum industry.

Customer & Technician Training
Support representative wearing a headset and smiling at her desk

Testimonial

What Our Customers Say

I have been using SwanSYS exclusively since 2014 to support and maintain our Pinnacle registers. Since 2014, we have purchased 27 registers for our Cenex Convenience Stores. SwanSYS has a team of technicians that are knowledgeable, friendly and available 24/7. With this system, I have more real time information at my fingertips to make informed decisions for our stores. Everything from forecasting sales to scheduling labor hours, this system has everything I need in one, easy to find place. It makes my job easier to manage the operations of our locations.

United Cooperative logo

Keith Kaiser

United Cooperative

Need Help With Your Equipment?

Visit our support portal, or contact our team to talk about remote support for your site.